DATA PROTECTION & SECURITY • ISO 9001:2015

Privacy Policy & Data Security

Last updated: January 1, 2026. Discover how ORIN Indonesia transparently safeguards your personal data, telematics coordinates, and enterprise fleet telemetry.

✓ No 3rd-Party Data Selling

🔒 End-to-End SSL/TLS 256-bit Encryption

🇮🇩 Data Centers Hosted in Indonesia

Introduction & Scope

Welcome to ORIN Indonesia ("we", "us", or "ORIN"), operated under PT Vastel Telematika Indonesia. We recognize the sensitive nature of vehicle location tracking and are firmly dedicated to defending the privacy and confidentiality of personal data entrusted to us.

This Privacy Policy applies to all interactions with ORIN GPS hardware (OBU Series, AI Dashcam, ORIN Tag), our Android/iOS mobile applications, and cloud-hosted telematics dashboards.

Information We Collect

To deliver accurate real-time telemetry and reliable safety alerts, we collect the following limited categories of information:

A. Account & Contact Credentials

Full name, email address, WhatsApp/phone number, billing address, and corporate entity profile for fleet operators.

B. Telematics & GPS Geolocation

Real-time latitude/longitude coordinates, speed, vehicle heading, ignition switch state (ACC on/off), and route history.

C. Hardware Identifiers

IMEI number, M2M SIM card ICCID, firmware version, and battery health telemetry from the tracker unit.

D. Sensor Event Telemetry

Vibration trigger logs, power disconnect alerts, geofence enter/exit stamps, and driver safety behavior data.

How We Use Your Information

We process your data strictly under lawful bases to fulfill core monitoring services, including:

✓ Continuous live vehicle positioning, geofencing alarms, and up to 90-day trip history replay.
✓ Executing remote safety commands (e.g., safe cut-off engine relays during verified theft incidents).
✓ Delivering push alerts, SMS warnings, and emergency SOS call-center notifications.
✓ Managing hardware lifetime warranties, technician dispatch support, and official server renewals.

Cloud Storage & Encryption Standards

All telematics streams transmitted between hardware trackers, GSM cellular relays, and ORIN servers are shielded with high-grade SSL/TLS 256-bit encryption. Our infrastructure complies with rigorous ISO 9001:2015 quality standards.

Under zero circumstance does ORIN commercialize, monetize, or disclose your location tracks or fleet data to advertisers, aggregators, or unauthorized parties.

Your Privacy Rights

Under applicable data privacy regulations, users retain complete autonomy over their stored records:

Inspect and amend account profiles directly from the mobile app or web portal.
Export route replays and fleet trip reports to Excel/PDF for accounting and internal audit.
Request account closure, device transfer, or historical telemetry purging through our support team.

PRIVACY & DATA INQUIRIES

Questions Regarding Your Data Privacy?

Our legal and technical data protection officers are readily accessible to address questions, enterprise audit assessments, and compliance inquiries.

Contact DPO on WhatsApp info@orin.id