ORIN.ID User Guide

To download the ORIN app, you can access it through the links below:

Yes, you can access your ORIN account on more than 1 device.

Yes, we provide portable GPS products. Here are the available models:

Yes, for non-VASTEL card usage, a subscription/license fee will be charged based on the chosen feature tier (LITE, PRO, BASIC).

In the engine cutoff installation process, there is 1 cable that needs to be cut/stripped, which is the fuel pump cable. Cutting/stripping the fuel pump cable may void your vehicle's warranty. Additionally, in the long term, there is a risk of the vehicle's fuel pump experiencing issues due to the use of this feature.

Yes, the fee is calculated based on distance.

A relay is a feature for remotely shutting off the engine using the app, where an additional cable is installed on the GPS device.

Yes, for GPS installation on motorcycles, we have the OBU M product.

For Android devices, a minimum OS version of 5.0 is required.

For iOS devices:

• iPhone: Requires iOS 12.0 or later.
• iPad: Requires iPadOS 12.0 or later.
• iPod touch: Requires iOS 12.0 or later.
• Mac: Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Yes, a 1-year warranty is provided starting from the installation date.

The GPS device is installed on the vehicle. After activation, we will help register the device data to the app/web. Then, customers can download the app on their phone. After downloading, customers can enter their username and password on the app's login page, after which they can start tracking.

To renew your VASTEL GSM subscription, please make a payment to BCA account 6121 00 1818, under the name VASTEL TELEMATIKA INTEGRASI. The fee is IDR 600,000 per unit per year.

Please go to the account menu, then at the top there is a bubble icon, tap that icon, and you will be directed to the license renewal page.

This can be checked through the unit history menu. Go to the tracking menu, then tap the vehicle icon you want to check. A description box will appear from the bottom, swipe up, then look for the unit/device history option. After that, enter the route date you want to search for. Alternatively, you can go through the reports menu, then select the trip report.

For Concox: To use the relay/engine shutdown function, send an SMS by typing: Relay,1# – to turn off, Relay,0# – to turn on. Send to the GSM number on the GPS unit using the number registered with SOS-Center.

For FMB: Please go to the tracking menu, then tap the vehicle icon you want to shut down. A description box will appear from the bottom, swipe up, then look for the 'Unit Command' 'Engine Shutdown' option.

When using the relay feature, there are a few things to consider: It is recommended to send the command only once to avoid command stacking. Make sure the vehicle engine is running. The relay feature can result in two conditions: First, the vehicle will shut off while at low speed. Second, the engine will shut off after being disabled and cannot be restarted.

Please contact us at 081329293939.

Please go to the tracking menu, then tap the vehicle icon you want to change the plate number for. A description box will appear from the bottom, swipe up, then look for the edit option (pencil icon).

Please reset your password via the 'forgot password' option on the login page.

ORIN.ID is a platform that receives data from compatible GPS units. To start tracking vehicles or personnel, you must first have a GPS device. The GPS device is then registered to ORIN.ID, and then the unit can be tracked through ORIN.ID. We cannot track phone numbers or the location of units whose GPS devices do not send data to ORIN.ID. Check compatible units with ORIN.ID here.

ORIN.ID is a GPS Server service provider that is separate from the GPS Tracker unit. So, if you already have a free server from your GPS unit but are not satisfied with the service, performance, and want to switch to ORIN.ID, then you can choose the LITE (50 thousand/year), PLUS (300 thousand/year), or PRO (50 thousand/month or 500 thousand/year per unit) features.

1. GSM number from the GPS unit
2. IMEI number from the GPS unit (15 digits)
3. GPS unit type

1. Make sure your GPS unit is a compatible unit type. Data can be found here.
2. If yes, make sure the unit is actively sending data (data plan on the SIM card is active).
3. Prepare the IMEI, GSM number, and unit type data.
4. Click https://app.orin.id/register via Web Browser or by downloading the "ORIN GPS" app from the App / Play Store
5. Register a new account with an active email
6. Enter the requested data
7. Done

For the ORIN.ID LITE feature, you can only view the unit's real-time position and cannot view history. For the ORIN.ID PRO feature, you can view up to 1 year back, but in blocks of a maximum of 7 days per download.

ORIN.ID, under the business entity PT VASTEL TELEMATIKA INTEGRASI, is an authorized company in Surabaya, Indonesia. For user data security, we are verified with a 128-bit SSL certificate. Payment methods accepted by ORIN.ID include Bank Transfer via BCA Virtual Account, Bank Transfer via BNI Virtual Account (Xendit), Credit Card Visa / Mastercard (Xendit), and Automatic Debit via Credit Card Visa / Mastercard (Xendit).

An unrenewed PRO account will automatically be changed to a FREE account where only a maximum of 5 random units can be tracked and historical data cannot be accessed. Don't worry, if the account is renewed to PRO within 7 days of expiration, all historical data will remain intact and will not be deleted.

The PRO account expiration period is always displayed on the Dashboard (App & Web). For 3 days before the PRO account expires, a warning will be sent daily through the app and email. After the PRO account expires, no more warnings will be sent and it will automatically change to a FREE account.

Notifications and reminders are automatically provided by the System through the Reminder feature integrated within the app or web page. This information is personal and can be accessed by each user in their respective accounts.

Specific notification scheduling is carried out by the Administrator for two key events. Expiration period notifications are sent at the beginning of the month, while payment due notifications are sent at the end of the month.

Once payment has been made, the renewal is processed immediately.

• If not yet expired – there is no process needed, the extension is automatic.
• If expired for more than 7 days, an Unblock must be performed with a time limit of 2x24 hours (not applicable on holidays).
• If expired for more than 2 months, a new card replacement is required.